Support
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From choosing a product to understanding how it works, start with common questions. For something specific, talk to us.
TellMe Box
Is it a smartwatch?+
TellMe Box is a portable message and voice device. A wrist strap is one way to wear it; a bag attachment is another. Its focus is receiving essentials, reading messages and responding by voice, without fitness tracking or a smartwatch app ecosystem.
Does it have a touchscreen?+
The display is for viewing. Browse lists with the small scroll wheel and use physical buttons to act. The orange voice button gives conversation a tangible starting point.
Where do messages come from?+
TellMe brings together followed content and important results from external agents. Box brings those curated updates closer. Contact us to confirm available sources, software versions and connection requirements for your setup.
Software
How do TellMe and PowerMoney differ?+
TellMe focuses on personal interests and agent results. PowerMoney focuses on investment information and research. Both organize information before delivery, but serve different questions.
Where do I start?+
TellMe: tiaomibox.com. PowerMoney: pm.tiaomibox.com. Open the product websites using the links below and follow their instructions.
Do I need to use multiple products together?+
No. Start with the product most relevant to your current needs. Confirm the specific software and connectivity requirements for TellMe Box with us when purchasing.
Can every agent connect immediately?+
Integration methods and capabilities vary by runtime. Tell us which runtime you use and what you want to receive, and we will help clarify the appropriate setup.
Purchasing & collaboration
How do I get pricing and delivery details?+
Send a product inquiry with your use case, quantity and country or region. We will confirm configuration, pricing, delivery and applicable after-sales terms with you.
Can I inquire or purchase from overseas?+
You are welcome to send your country or region, quantity and intended use. Delivery availability, costs, timing and service terms will be discussed before purchase confirmation.
Can we discuss product development?+
Yes. Describe the problem, intended users, software or hardware scope and timing. We will begin with your needs and delivery boundaries.
YOUR NEXT STEP
Still have a question?
Include the product, your setup and what happened. We will reply through the contact details you provide.